1] * We always hear the term 'Business Process', but what does it mean?
It is a collection of related activities that produce a product or a service of value to the organization, its business partners and its customers.
* There are processes which include one functional area & there are processes which cross functional areas ---> Product design.
* As any process, well management is crucial to performance.
|___ Organizations emphasize Business Process Management (BPM)
|___ A management technique that includes methods and tools to support the design, analysis, implementation, management and optimization of business process.
2] Data, Information & Knowledge.
.Data : Elementary description of things, events, activities and transactions that are recorded, classifies and stored, but not organized to connvey any specific meaning.
.Information : Data that have been organized so that they have meaning and value to the recipient.
.Knowledge : Data or information that have been organized and processed to convey understanding, experience, accumilated learning and expertise as they apply to a current business problem.
3] Information Technology Infrastructure & Architecture.
.IT Infrastructure :
Consists of:
1) Physical facilities
2) IT components
3) IT services
4) IT management --- Support the entire organization.
.IT Architecture :
Integrates the information requirements of the overall organization and all individual users, IT infrastructure and all participants.
4] The Global Web-based Platform.
.Enables individuals to connect, compute, communicate, compete & collaborate everywhere & anywhere, anytime and all time & to access infinite amounts of information, services & entertainment.
. Operates regardless of geography, language barriers, time & distance.
.Consist of components that comprise the internet and the World Wide Web :
1) Hardware
2) Software
3) Communication technologies
5] Business Pressures.
.The business environment consists of different factors. Changes in any of them is likely to creat pressure on the business. The factors are :
1) Socail
2) Legal
3) Economic
4) Physical
5) Political
. How do organization respond to pressure??
With IT-supported activities.
|___ Strategic Systems
|___ Customer Focus
|___ Make-to-order
|___ Mass Customization
|___ E-business
It is a collection of related activities that produce a product or a service of value to the organization, its business partners and its customers.
* There are processes which include one functional area & there are processes which cross functional areas ---> Product design.
* As any process, well management is crucial to performance.
|___ Organizations emphasize Business Process Management (BPM)
|___ A management technique that includes methods and tools to support the design, analysis, implementation, management and optimization of business process.
2] Data, Information & Knowledge.
.Data : Elementary description of things, events, activities and transactions that are recorded, classifies and stored, but not organized to connvey any specific meaning.
.Information : Data that have been organized so that they have meaning and value to the recipient.
.Knowledge : Data or information that have been organized and processed to convey understanding, experience, accumilated learning and expertise as they apply to a current business problem.
3] Information Technology Infrastructure & Architecture.
.IT Infrastructure :
Consists of:
1) Physical facilities
2) IT components
3) IT services
4) IT management --- Support the entire organization.
Integrates the information requirements of the overall organization and all individual users, IT infrastructure and all participants.
4] The Global Web-based Platform.
.Enables individuals to connect, compute, communicate, compete & collaborate everywhere & anywhere, anytime and all time & to access infinite amounts of information, services & entertainment.
. Operates regardless of geography, language barriers, time & distance.
.Consist of components that comprise the internet and the World Wide Web :
1) Hardware
2) Software
3) Communication technologies
5] Business Pressures.
.The business environment consists of different factors. Changes in any of them is likely to creat pressure on the business. The factors are :
1) Socail
2) Legal
3) Economic
4) Physical
5) Political
. How do organization respond to pressure??
With IT-supported activities.
|___ Strategic Systems
|___ Customer Focus
|___ Make-to-order
|___ Mass Customization
|___ E-business
END ..
