1] * What do we mean by E-commerce & E-business??
1. E-commerce is The process of buying, selling, transferring or exchanging products, services or information using computer networks, including the internet.
2. E-business is The broader concept of e-commerce, including serving customers, collaborating with business partners & performing electronic transactions within an organization.
2] * Business to consumer: The sellers are organizations & the buyers are individuals.
* Business to business: The sellers are organizations & the buyers are organizations.
* Consumer to consumer: The sellers are individuals & the buyers are individuals.
* Business to employee: Organizations provide information & services to employees, allow them to manage their benefits, take training classes electronically, buy discounted insurance, travel packages & tickets to events.
* E-government: The use of internet technology to deliver information & public services to citizens, business partners &suppliers. Also used to conduct business transactions with citizens, goverment itself & businesses.
* M-commerce: Conducting e-commerce in wireless environment.
. There are limitations to e-commerce though, such as: Lack of univerally accepted security standards , insufficient telecommunications bandwidth , expensive accessibility , legal issues & lacks a critical mass of buyers and sellers.
* Forward auction: Auctions which sellers use as a channel to many potential buyers.
* Reverse auction: A buyer ( regularly an organization ) wants to buy a product or a service through requesting quotation.
3] * Electronic storefront:
A web site that represents a single store.
* Electronic malls: Includes Referral malls which you cannot make actual purchase from.
Also known as e-mall / cyber mall. A collection of individual shops under a single internet address.
4] * Online services:
1. Cyber banking
2. Online securities trading
3. The online job market
4. Travel services
* Online advertising methods:
. Banners
. Pop ups
. pop unders
5] * Sell - side marketplace : Where organizations attempt to sell their products / orders to other organizations electronically from their private e-marketplace.
* Buy - side marketplace : Where organizatoins attempt to buy needed products / services from other organizations electronically.
* Electronic exchange : Public exchanges have many buyers & many sellers.
1. Vertical exchange:
Connect buyers & sellers in a given industry.
2. Horizontal exchange:
Connect buyers & sellers across many industries.
3. Functional exchange:
Needed services such as temporary help are traded on an 'as-needed- basis.
6] * There are electronic payment methods:
. Electronic checks
. Electronic credit cards
. Purchasing cards
. Electronic cash : Stored-value money cards , Smart cards , Person-to-person payments , Digital wallets.
7] * Ethical issues in E-business:
. Privacy issues
. Jobs loss
* Legal issues in E-commerce:
. Fraud
. Domain names
. Cybesquatting
. Copyright
. Taxes & fees
1. E-commerce is The process of buying, selling, transferring or exchanging products, services or information using computer networks, including the internet.
2. E-business is The broader concept of e-commerce, including serving customers, collaborating with business partners & performing electronic transactions within an organization.
2] * Business to consumer: The sellers are organizations & the buyers are individuals.
* Business to business: The sellers are organizations & the buyers are organizations.
* Consumer to consumer: The sellers are individuals & the buyers are individuals.
* Business to employee: Organizations provide information & services to employees, allow them to manage their benefits, take training classes electronically, buy discounted insurance, travel packages & tickets to events.
* E-government: The use of internet technology to deliver information & public services to citizens, business partners &suppliers. Also used to conduct business transactions with citizens, goverment itself & businesses.
* M-commerce: Conducting e-commerce in wireless environment.
. There are limitations to e-commerce though, such as: Lack of univerally accepted security standards , insufficient telecommunications bandwidth , expensive accessibility , legal issues & lacks a critical mass of buyers and sellers.
* Forward auction: Auctions which sellers use as a channel to many potential buyers.
* Reverse auction: A buyer ( regularly an organization ) wants to buy a product or a service through requesting quotation.
3] * Electronic storefront:
A web site that represents a single store.
* Electronic malls: Includes Referral malls which you cannot make actual purchase from.
Also known as e-mall / cyber mall. A collection of individual shops under a single internet address.
4] * Online services:
1. Cyber banking
2. Online securities trading
3. The online job market
4. Travel services
* Online advertising methods:
. Banners
. Pop ups
. pop unders
5] * Sell - side marketplace : Where organizations attempt to sell their products / orders to other organizations electronically from their private e-marketplace.
* Buy - side marketplace : Where organizatoins attempt to buy needed products / services from other organizations electronically.
* Electronic exchange : Public exchanges have many buyers & many sellers.
1. Vertical exchange:
Connect buyers & sellers in a given industry.
2. Horizontal exchange:
Connect buyers & sellers across many industries.
3. Functional exchange:
Needed services such as temporary help are traded on an 'as-needed- basis.
6] * There are electronic payment methods:
. Electronic checks
. Electronic credit cards
. Purchasing cards
. Electronic cash : Stored-value money cards , Smart cards , Person-to-person payments , Digital wallets.
7] * Ethical issues in E-business:
. Privacy issues
. Jobs loss
* Legal issues in E-commerce:
. Fraud
. Domain names
. Cybesquatting
. Copyright
. Taxes & fees
End of Chapter ..
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